Our Customer Comments
Its important to our goal of Exceptional Customer Service to hear what you have to say. Whether its praise for a job well done, or a suggestion about how we can do better, please let us know. Email your comments today.
Rick Brown, Diocese of San Bernardino, 2011
It is with great appreciation for the services provided over several years that I am able to refer, without reservation, Ed Ballard and Avis Plumbing, Heating and Air Conditioning.
Charles, San Bernadino, CA 2011
Thanks for installing the Amana Heater and Condenser in our home. Our gas bill dropped 30% in one month! Your service men were polite and couteous and left the work areas clean and orderly.
Robin, Riverside, CA 2011
Your technician recommended an Air Scrubber for my home and I am elated to say it has literally been a life changing event. Three weeks after the Air Scrubber was installed I started feeling much better and am no longer on my nebulizer.
Linda, 2011
A yoga classmate told us about Avis and we highly recommend them. They showed us what they were doing each step of the way making us very satisfied, free from worry and thankful for a job well done.
Rick, Grand Terrace, CA 2010
Thanks for having the on call technician at my house within 45 minutes and I only cost me $125.00 to fix my A.C. on a Sunday!
Chris, Redlands, CA 12010
It is a pleasure working with Avis. You have lived up to all your promises. Ever since you installed our new A.C. and Heater unit, our power bills were cut in half.
John, Redlands, CA 2011
Thank you for repairing the airflow problem even though Avis didn't installed the furnace. I also signed up for your maintenance program
Jack, Redlands, CA 2010
Bob did a great job clearing our sewer line with a high pressure jetter unit. I didn’t think he would ever be able to clear the rock out of our line. I would only call your company because of the trust you have shown.
Joe, San Bernardino, CA 2011
Thanks to the Avis Comfort Advisor, Ed Smith, and Colby helping bring my furnace up to code. The City Inspector said Avis did a beautiful job.
Chris, Upland, CA 2009
I am happy to say I love my new ductwork in the attic, and all the work you have done for us. Your team is always professional and courteous and I love your shoe covers! Keep up the great job.
Byron, Redlands, CA 2010
I just wanted to take a moment to thank the entire staff of Avis Plumbing, Heat & Air. Your call takers are always so nice and the technicians never miss a beat. I enjoy the 2 heating and air conditioning units you installed last summer. They work great! I will see your team in September for my maintenance call.
Jason, Montclair, CA 2005
Thanks for the excellent service at my house. The ductwork and the tankless water heater work excellent. We can take an hour shower and never run out of water. The family loves it.
Debbie, Ontario, CA 2010
I'm proud to be a customer of Avis AC. The air condition unit works great. Ed Ballard is the reason I went with your company.
Beck, Yucaipa, CA 2009
Avis has lived up to their promises. Both AC units look and work great. Glad your company did electric with the installation of the equipment. The follow up after your installation is important, and your team does it well over the phone and in the field.
David, Crestline, CA 2008
We want to take a moment to thank you for the new furnace in our basement. Both heater and HEPA filter work and sound great. The old heater was a gas pig and very noisy. I'm glad we used Avis!
Jay, Corona, CA 2010
The Honeywell zoning system works like a charm. Just imagine, 3 separate zones. What a great idea! It has helped save on electric and gas bills.
George, Riverside, CA 02010
My wife and I are so happy we called Avis. Another duct cleaning company wanted $5000.00 for the job, and Avis did it for less than half the price. I also signed up on your maintenance program.
Donna, Calimesa, CA 12010
Both units are very quiet. Your recommendations were right on and that's why we went with your company. Keep up the hard work and we’ll keep up the maintenance program.
Mike, Redlands, CA 02011
I am very satisfied with all your workmanship. Your installers are hard workers. Jaithen and Raul are awesome together. We love the zoning system. I received the state rebate about 2 weeks ago, and the Edison rebate about a month ago.
Linda, Grand Terrace, CA 2010
We love all the work you have done for us. Jaithen and Anthony sure know their stuff. Thanks to Ed for the good price on the solar system. We are happy we selected your company.
Doris, Highland, CA 2010
The solar power system is works good. The inspector said Avis has done a quality job on the roof with the panels and the inverter. I am looking forward to lower power bills for many years to come.
Tom, Chino Hills, CA 2011
Bob and Chris, the plumbers, gave me a great price with the tankless water heater and installation. I am looking forward to the $1500 tax credit!
Mark, Loma Linda, CA 2010
I called over 10 companies and no one would call me back on Christmas day. Finally I called Avis and your technician John called me back in 15 minutes. He came and repaired the broken water line within one hour. I will call Avis before I call anyone else in the future.
Morris, Fontana, CA 2011
My wife and I would like to say what an awesome job you have done from start to finish. Most of all, the new R-30 attic insulation has changed our house. It is much cooler in the summer and not as cold in the winter. I recommend insulation to anyone.
Sean, Rancho Cucamonga, CA 2011
The number one difference between Avis and your competition is your weekend service. Glen was at my house within one hour, and the air conditioner was up and running. I signed up for your club maintenance program. See you next month!
Beth, Rancho Cucamonga, CA 2010
Julio is one of the best technicians I’ve ever seen. He used his camera to locate a crack in my heat exchanger where other companies have not.
Father Frank, Hesperia, CA 2002
My church had a major noise problem. Avis reduced the noise level in it by over 60%. Before Avis it sounded like a 747 jet landing in our church when the air was running. It was so hard to talk over the noise. Happy ending!
Will, Redlands, CA 2008
Thanks for upstairs and downstairs heating and air conditioning. Everything you promised to us has been done. You have earned my trust. Thanks again.
Bill, Clairmont, CA 2010
We are glad we went with your company. The Energy Star installation program definitely helped us make our decision. A perfect job installed, and $1250.00 cash rebate. What a treat!
Roger, Colton, CA 2010
We received excellent service and installation of our new central heat and cooling system. My wife and I enjoy the 3 separate zones and we're also saving money. We noticed a cleaner house with the filtration system, and are looking forward to the rebates.
Tony, Upland, CA 2010
I shopped around and found your company to be the best value. The Edison Program Energy Star installation was a must for my decision. My power bills are half of what they were last year, and I run the a/c more. Thanks!
Ed, Upland, CA 2010
Your senior technician, referred me to you after my old systems were giving me trouble. Glen said that Avis built the quietest systems ever, and yes, I can vouch for that! When the old furnace would come on it sounded like a train coming through our house. Now I don’t hear anything!
Tom. La Verne, CA 2010
My family and I love the new heating and air system you installed over Christmas. The price was right and the installation was great. It’s always a pleasure working with the Avis crew. Keep up the good work!
Mike, Loma Linda, CA 2010
Great job on the Edison Program. All the work passed with flying colors and I received my rebate of $1250.00 like you promised. The HEPA filter works great. I will refer you to my family and friends.
Nancy, Norco, CA 2009
Ed smith came out to give me an estimate and we love him. He is the nicest guy in the world.
John, Upland, CA 2010
I just wanted to thank Ed Ballard for his patience with us. We saved our money to do it right, even though it took 6 months! I am happy we did the complete job with new ductwork and registers.
Steve, Upland, CA 2010
Our ductwork was leaking over 55% of the air in the attic. Avis reduced air leakage to 11%. That’s a savings of 44% in just my ductwork! Thanks again for explaining to me how I’m saving money in both winter and summer.
Jose, Woodcrest, CA 2010
I have never seen so much work, and science, and testing go into a heating and air conditions installation. I’m looking forward to lower power bills and rebates of $2500.00.
Scott, Chino Hills, CA 2010
Thanks to Bob and Chris I am now happy to have a new tankless water heater. No more running our of hot water! They were right, it saves on my gas bill and the rebate for the tax credit is $1500.00.
Terry, Loma Linda, CA 2009
Please change our maintenance program from year-to-year to ongoing. Chris said it is cheaper for me because it will never go up in price. So lock us in now, and thanks!
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